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GLORA DIAMONDS

Your Glora Concierge

FREQUENTLY ASKED QUESTIONS

Your Questions, Answered

Everything you need to know about lab-grown diamonds, jewellery, customisation and shopping with Glora Diamonds.

Absolutely. Lab-grown diamonds are real diamonds, with the same chemical composition, physical properties and brilliance as natural diamonds. The only difference is their origin. Natural diamonds form deep within the Earth, while lab-grown diamonds are created using advanced technology in controlled environments.

They're not imitations or substitutes. They're genuine diamonds, just created differently.

The main difference is how they're formed. Natural diamonds develop over millions of years beneath the Earth's surface, while lab-grown diamonds are produced using technology that replicates the conditions in which diamonds form.

Both have the same hardness, brilliance and optical properties. However, lab-grown diamonds are generally significantly more affordable, allowing you to explore larger stones or more elaborate designs within your budget.

Lab-grown diamonds are created using two main methods: High Pressure High Temperature (HPHT) and Chemical Vapour Deposition (CVD).

Both methods use advanced technology to grow genuine diamond crystals under controlled conditions. The result is a real diamond with the same fundamental properties as one formed naturally.

Not simply by looking at it. Lab-grown and natural diamonds appear virtually identical to the naked eye, and even experienced jewellers generally require specialised equipment to distinguish between them reliably.

Independent diamond grading laboratories use advanced testing methods to identify a diamond's origin and assess its characteristics.

Ask our team to confirm the grading documentation supplied with the particular piece you choose. This may include an SGL or IGI report, depending on the diamond or jewellery.

Check the issuing laboratory, report number and what the report covers. Our diamond reports and verification page explains how to check the record and compare it with the documentation supplied.

Although they can look similar, lab-grown diamonds and moissanite are entirely different gemstones.

Lab-grown diamonds are made of carbon and have the same properties as natural diamonds. Moissanite is primarily composed of silicon carbide and produces a different type of sparkle, often displaying more rainbow-coloured flashes.

Both are popular jewellery options, but only lab-grown diamonds are genuine diamonds.

The price depends on several factors, including the diamond's carat weight, cut, colour, clarity, gold purity and overall design.

Lab-grown diamonds typically cost considerably less than comparable natural diamonds, making fine diamond jewellery more accessible without compromising on the diamond's fundamental properties.

At Glora Diamonds, we offer everything from everyday diamond jewellery to statement pieces and custom-made engagement rings. Contact our team for a personalised quotation.

Absolutely. Lab-grown diamonds are an excellent choice for engagement rings because they offer the same brilliance, durability and beauty as natural diamonds, often at a significantly lower price.

Whether you're looking for a classic solitaire engagement ring or something more personal, Glora Diamonds can help you explore different diamond shapes, settings and gold options.

After all, finding the right ring should be about what it means to you.

Of course. We believe your jewellery should be as individual as you are.

Whether you want to recreate a design you've seen, change the diamond specifications or choose a different gold purity, our team can help bring your ideas to life.

From personalised engagement rings to necklaces, earrings and bangles, we can explore different designs, diamond grades and 14KT or 18KT gold options to suit your preferences and budget.

You can experience Glora Diamonds in person at either of our showrooms:

Chennai: 31, Govindu Street, North Usman Road, T. Nagar, Chennai 600017.
Bangalore: 44/5 Dickenson Road, Bengaluru 560042.

Explore our collection of premium lab-grown diamond jewellery, including engagement rings, earrings, necklaces, bangles and custom designs.

Whether you're visiting our established Chennai showroom or our new Bangalore location, our team is here to help you find something special.

Lab-grown diamonds are beautiful pieces of jewellery, but we don't recommend purchasing them as an investment.

Like natural diamonds, their resale value can differ significantly from their original purchase price. Lab-grown diamond prices have also declined over time, so future resale values shouldn't be assumed.

At Glora Diamonds, we believe in being transparent with our customers. We offer lifetime exchange options on eligible jewellery, subject to our exchange policy.

The precious metals used in your jewellery also have their own market value, although future gold prices are never guaranteed.

Our team is happy to explain the applicable exchange terms before you purchase.

Lab-grown diamonds are exceptionally durable, but regular care helps keep your jewellery looking its best.

For everyday cleaning, gently wash your jewellery using warm water, mild soap and a soft brush. Rinse thoroughly and dry using a soft, lint-free cloth.

Avoid harsh chemicals and store individual pieces separately to prevent scratches to the metal or other gemstones.

For jewellery worn regularly, we also recommend having the settings and clasps inspected periodically.

VISITS AND ENQUIRIES

Planning your next step

Find the right team and prepare a useful enquiry, even if you have not chosen a design.

How do I request a showroom appointment?

Use our showroom appointment page to choose Chennai or Bangalore and your preferred date and time. Review the WhatsApp draft and send it to the selected team. Your appointment is confirmed only after the team confirms the arrangements.

Can I enquire before choosing a particular piece?

Yes. Share the occasion, style, comfortable budget and questions you would like to discuss. You can bring reference photographs or ask the team to guide you. Contact your preferred showroom before travelling if you want to confirm specific viewing options.

What should I send for a custom jewellery enquiry?

A reference image or sketch, jewellery type, style preferences, budget and occasion date provide a useful starting point. Use our custom jewellery brief. The team will discuss feasibility and confirm the design, quotation and timing before you proceed.

Where can I ask about an existing order or aftercare?

Contact the showroom handling your purchase and include your order or invoice reference. See Customer Care for order support or resizing and repairs for servicing enquiries. Ask the team to confirm the available options and any charges before authorising work.

Are private consultations free?

Yes. Private consultations at our Chennai and Bangalore showrooms are free, with no obligation to buy. Walk-ins are also welcome. Plan a showroom visit.

How long should I allow, and what should I bring?

Allow around 30 minutes to an hour for a private consultation. Showroom visits have no fixed duration. Bring reference images and your occasion date if you have them, or arrive without any preparation. We will listen to your ideas, understand your budget and help you explore the options.

Can I arrange a video consultation?

Yes. Contact our Chennai team or Bangalore team on WhatsApp to arrange a suitable time. Availability varies; the team will confirm the arrangements with you.

Do you offer free home visits?

Yes. Home visits are free, with no minimum purchase requirement. Our Chennai team covers Tamil Nadu, including its major cities; Bangalore visits are arranged directly with the Bangalore team. Share your location and agree a suitable time through WhatsApp. Explore home visits.

Is a deposit required for a custom order?

A deposit may be required. Any deposit amount and applicable terms will be explained before you decide to proceed.

When will you reply to my enquiry?

We aim to respond to most enquiries within 24 hours. Appointments, home visits and video consultations are confirmed directly with the team.

A little guidance from Glora

Put your reading into practice

FAQs

Use the topic you have just explored to prepare more precise questions.

Keep the useful details Open to explore

Note the measurements, terms or design ideas you want to check. Use the selected product’s details for the final comparison.

Compare like with like Open to explore

Keep diamond and metal specifications together. Use dimensions and worn views when comparing how two pieces might look.

Ask a focused question Open to explore

Share the product or article reference and the point you want clarified. Ask the team to confirm the details for the piece you choose.

Illustrations explain what to compare; they do not represent a particular product or its dimensions.