Help me choose a pieceStart with the occasion, budget and the kind of jewellery you enjoy wearing. Our finder can help narrow the collection, or we can help you compare a shortlist.
Find pieces in chatAbout lab-grown diamondsLab-grown diamonds are real diamonds created in a controlled environment. They have the same chemical composition and physical properties as mined diamonds. Explore the guide or choose a question below.
Explore diamond questionsI need help with size or gold optionsFor ring sizing, measure the inside diameter of a ring that fits the intended finger and compare it with our guide. Gold colour and purity are separate choices; available options depend on the design.
Ask our teamCan I book a video consultation?Yes. Choose your preferred date, time and team, and tell us what you would like to see. We will confirm the appointment and which pieces are available.
Request a video callHow does a home trial work?Choose the pieces you would like to try and send us your location and preferred time. Our team will check coverage and availability before confirming a home visit.
Can I customise a design?Yes. Share your idea, sketch or inspiration photo. We can discuss the design, diamond, gold options and budget, then provide a quotation and a design preview before production.
Visit a showroom or speak to the teamYou can visit our T. Nagar showroom in Chennai or our Dickenson Road showroom in Bangalore. Choose either team, or Online Store for help remotely.
See visiting optionsCare, resizing and aftercareClean and store your jewellery carefully, and contact us if a setting feels loose or a piece needs attention. Repair and resizing services are for Glora purchases; suitability and any charges are checked first.
Explore aftercare questionsI have another questionChoose Chennai, Bangalore or Online Store and send your question by WhatsApp or email. You can also request a callback or video consultation. Your conversation will be included in the enquiry.
Send an enquiryAre lab-grown diamonds real diamonds?Yes. Lab-grown diamonds have the same chemical composition and physical properties as mined diamonds. They are grown using technology such as CVD or HPHT rather than forming underground.
What certification comes with my piece?Certification depends on the diamond and piece selected. Glora works with recognised laboratories; ask us to confirm the report and specifications for the piece you are considering.
Check this pieceWhat affects the price?The price depends on diamond size, cut, colour and clarity, plus gold purity, metal weight and the design. Share your budget so we can help compare suitable pieces.
Discuss my budgetCan I wear my jewellery every day?Yes, with sensible care. Remove your jewellery before heavy lifting, vigorous sport, swimming or using harsh chemicals to protect the metal and settings.
How should I clean and store it?For diamond jewellery, use mild soap, warm water and a soft brush, then rinse and dry gently. Store pieces separately. Ask us before cleaning pieces containing other gemstones or delicate finishes.
Can my ring be resized?Most Glora rings can be resized, depending on the design. Eligible resizing is complimentary for Glora purchases; we do not resize other brands. Contact us so we can check your ring and confirm the adjustment.
Ask about my ringWhat about exchange or buyback?Eligible Glora jewellery has exchange or buyback options under our policy. Inspection and deductions apply, and customised or engraved pieces are excluded. Contact us before returning anything.
Check my eligibilityWhere is the Chennai showroom?Our Chennai showroom is at 31, Govindu Street, North Usman Road, T. Nagar, Chennai 600017. Contact the team to plan your visit.
Where is the Bangalore showroom?Our Bangalore showroom is at 44/5 Dickenson Road, Bengaluru 560042. Contact the team to plan your visit.
Can someone call me back?Choose your preferred team and contact method, leave the relevant details and a suitable time. We will review your request and get back to you.
Request a callbackI need help with an online enquiryChoose Online Store for help with an online enquiry. Share the product or order reference if relevant, and explain what you need help with.
Continue with our teamIs a home trial available in my area?Home trials are arranged by appointment. Share your city, area or postcode so our Chennai or Bangalore team can check local coverage before confirming.
How do I choose pieces for a home trial?Browse the collection and add the links or names of the pieces you like to your request. Our team will confirm which pieces can be brought to the appointment.
Can I share a photo or see a design preview?Yes. Share an idea, sketch or inspiration photo through the custom design journey. We can discuss what is possible and prepare a CAD preview before your design is made.
How long will a custom piece take?The time needed depends on the design, approvals and sourcing. Your consultant will confirm an estimate for your particular piece before you proceed.
Ask about my designWhat do Gold colour and Gold purity mean?Gold colour describes the appearance, such as yellow, white or rose. Gold purity describes the proportion of gold, expressed in karats. The available combinations depend on the piece.
Check gold optionsHow can I find my ring size?Measure the internal diameter of a ring that fits the intended finger, then use our size chart or calculator. If you are unsure, ask our team to help confirm the fit.
Can you help me choose within my budget?Yes. Tell us your budget, occasion and preferred style. We can compare diamond sizes, gold options and designs, or discuss a custom piece around your requirements.
Discuss my shortlistI’m choosing an engagement ringStart with your budget, the diamond shape and a setting that suits how the ring will be worn. Check the ring size and certification, then compare your shortlist with our team.
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